Patient Communications

For hospitals looking to deliver a positive patient experience, improve customer satisfaction, and enhance revenue through increased market share, Conifer provides a full suite of patient communications services backed by more than three decades of deeply rooted hospital operator knowledge and a $200 million investment in industry-leading innovation. With Conifer’s support, hospitals can focus on what matters most—delivering a positive patient experience.

As one of the most experienced healthcare contact centers, Conifer’s patient communications solutions provides customized patient communications across your organization providing easy access to information about your facilities, services and physicians.

Our patient communications services are defined by four distinct services: Marketing Campaign Support, Scheduling, First-Level Clinical Admission Reviews, and Post-Visit Outreach. As the only healthcare business process management solutions provider that focuses solely on delivering solutions that touch your patients throughout the entire healthcare communication and administration continuum, our patient communications services range from creating a first impression to facilitating access and follow-up communications to building lasting customer relationships.

Now, more than 300 healthcare entities rely on Conifer’s healthcare operations heritage to deliver a positive patient experience and increase market share.