Patient Communications

Summary of Services

Conifer offers a comprehensive set of solutions for patient education, outreach, scheduling, screening and reporting. You get more out of your contact center, every time.

Physician Referral matches patient needs to physicians.

Community Education and Outreach Scheduling provides information on seminars, health fairs, classes and special events.

Maternity Services answers all birthing center-related inquiries.

Specialized Products market your core services.

Outbound Contact Services include:

• Patient quality and satisfaction surveys
• Confirmation call service
• Outpatient pre-registration and appointment reminders

Clinical Admission Reviews applies criteria to all new hospital admissions.

Employee Recruitment serves as initial point of contact with recruits.

Direct Mail Fulfillment coordinates, supports and tracks ROI for direct-to-consumer advertising.

Account Managers serve as integrated extensions of your hospital team.

Account Customization tailors services to your hospital’s unique needs.

Scripting is customized to your specifications.

Reporting provides at-a-glance revenue and related marketing data.

Customer Service Representatives are specially trained to communicate strategically.

Quality Assurance Program monitors quality and assists in representative education and development.

To learn how Conifer can improve your hospital’s patient communications and reporting, email us at info@coniferhealth.com or call us toll free at 1-877-CONIFER.