Revenue Cycle Solutions
Revenue Cycle Services
Connecting revenue cycle performance with excellence in service delivery is a priority at Conifer.
Drawn from our legacy as hospital operators, and with over 30 years of industry experience, we have readymade strength and sustainability in our dedicated Client Services team. Staffed by revenue cycle experts and supported by an industry leading infrastructure, our team connects our clients and the Conifer centers of excellence to ensure we are meeting and exceeding mutually established key performance indicators.
Patient Experience Continuum
Conifer’s solutions outperform in-house revenue management, traditional collection agencies, and technology and consulting providers.
- Revenue Cycle Services Director: Dedicated client managers with extensive experience in revenue cycle operations and client service
- Governance Program: Outlines the roles and responsibilities and communication channels of both Conifer and Client
- Metrics and Reporting: Ongoing measurement and monitoring of key revenue cycle metrics. Monthly presentations of a Revenue Cycle Scorecard to measure results and identify areas for continuous improvement. 24/7 access to data and revenue cycle activity through our secure online portal
- Quality Assurance: Client satisfaction surveys to evaluate our service delivery relative to the our clients’ specific objectives and expectations