Transforming the Healthcare Consumer Experience

Consumer experience is a top priority for health system executives. A great experience can improve loyalty and strengthen a health system’s brand, supporting patient retention and Medicare bonus payments from positive HCAHPS scores. Read how leaders from Mayo Clinic, Mount Sinai Health System, ProMedica Health System and Woman's Hospital are dealing with healthcare consumerism.

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2018-11-26T10:18:36+00:00November 18th, 2018|

Fueling Future Growth With Attributed Patient Populations | White Paper

Traditional provider revenue streams remain compressed due to an unhealthy mixture of declining reimbursements and rising expenses. As a result, many hospitals and health systems are looking at new strategies, including assuming risk through attributed patient populations, to fuel growth. Is your organization ready to manage this new revenue stream?

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2018-11-13T10:18:07+00:00September 1st, 2018|

Driving Quality & Accurate Reimbursement Through a Best-Practice Clinical Documentation Improvement Program

Without a well-established clinical documentation improvement program in place, healthcare organizations' risk rankings falling short of achieving clinical documentation integrity which underscores how critical accurately delivered and documented care reflects the well-being of individual patients and an organization's financial health. Here are three reasons why implementing a CDI program can prove beneficial to your healthcare organization.

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2018-11-13T09:36:15+00:00August 30th, 2018|

6 Steps to a Better Patient Experience

Timing is key when it comes to a positive patient experience - meaning, patients don't want to be hung up at registration. But providers need data from their patients, and that can take time. Your patient access team shouldn't have to sacrifice speed for accuracy, let us help with these actionable insights.

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2018-11-13T10:16:19+00:00July 29th, 2018|

Better Manage the Health Plan Generation Gap

New research indicates that generational groups have widely varying preferences when it comes to utilizing aspects of their health plans. The differences among Millennials, Generation X and Baby Boomers when accessing benefit features argue the point that a one-size fits-all approach to employee engagement may miss opportunities to achieve savings in healthcare spend.

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2018-11-13T10:19:01+00:00June 23rd, 2018|

Dartmouth-Hitchcock Heath Realizes 12.6% Increase in Cash Collected Over Baseline Through Improved Revenue Cycle Operations

To achieve the Triple Aim of healthier populations, improved patient experience and lower costs of care, AHC sought an innovative approach to population health management through a partnership with Conifer Health. AHC also wanted to create and continuously develop an overall culture of well-being and good health that started with health plan members and their families.

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2018-11-13T10:21:46+00:00June 15th, 2018|

System Conversion and Your Healthcare Revenue | A Winning Playbook

Do you have a game plan to make sure your revenue performance doesn't suffer during or after a system implementation or conversion? Download the playbook to learn about the four critical elements to a winning strategy.

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2018-11-13T10:27:15+00:00June 14th, 2018|

The 15 Minute Milestone: Are you Maximizing Your Registration Opportunity?

It’s said that you have only one chance to make a good first impression. In today’s healthcare environment, those words couldn’t ring truer. Providers need information to appropriately bill for services, and patients don't want long wait times. Make your registration process work for you and your patients, increasing efficiency without sacrificing accuracy with our 15 Minute Milestones.

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2018-11-13T10:28:50+00:00May 9th, 2018|

Q&A: Proven ACO Strategies for Enhancing Care Quality and Generating Savings

Organizations that rely exclusively on hard numbers to measure ACO success don’t see the complete picture. The winning formula for one health system — that operates ACOs covering nearly 1 million patients in 80 percent of its markets — includes improving quality, increasing collaboration and establishing innovative relationships.

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2018-11-13T10:30:52+00:00March 27th, 2018|

4 Components of Effective Population Health Management

It’s more imperative than ever that providers have population health capabilities. As health plans look to improve the health of populations and contain costs, they are partnering with organizations that help them differentiate their offering to employers or consumers. Developing strong population health capabilities can appear daunting, as it requires careful planning on the part of the organization.

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2018-11-13T10:31:33+00:00March 21st, 2018|