Dartmouth-Hitchcock Health Expands Relationship with Conifer Health

Ongoing collaboration helps D-HH deliver better outcomes at a lower cost

Frisco, Texas – Nov. 3, 2017 – Conifer Health Solutions today announced an agreement to provide comprehensive revenue cycle management (RCM) services for Cheshire Medical Center, a 116-bed, rural hospital affiliate of Dartmouth-Hitchcock Health (D-HH), based in Lebanon, New Hampshire. Conifer Health currently provides end-to-end RCM services — including patient access, coding, account receivables management — for D-HH’s academic medical center, cancer center, children’s hospital and a multispecialty physician group practice.

“Conifer Health has helped Dartmouth-Hitchcock Health achieve significant improvement in both patient satisfaction with billing-related issues, and key revenue cycle financial metrics,” said Dan Jantzen, chief financial officer for D-HH. “We are pleased to be able to expand our relationship, as Conifer Health has proven itself as a trusted partner who can help us address today’s complex challenges, and help us succeed in the evolving healthcare market.”

D-HH chose Conifer Health to provide patient access, coding and accounts receivable management services at Cheshire because of its demonstrated ability to enhance patient satisfaction and revenue capture, reduce denials and improve overall cash flow and operating margins across the system.

“The expanded relationship between Conifer Health and Dartmouth-Hitchcock Health underscores our demonstrated commitment to revenue cycle excellence and our clients’ success,” said Stephen Mooney, president and CEO of Conifer Health. “We understand the financial pressures and changing market demands facing hospitals and healthcare providers. Our solutions not only support reduced overhead costs, improved claims processing efficiency and increased coding accuracy, but they also advance our clients’ missions to deliver better outcomes at a lower cost while improving the patient experience and their overall access to care.”

About Dartmouth-Hitchcock Health
Dartmouth-Hitchcock Health (D-HH) is a nonprofit academic health system that serves a population of 1.9 million in New England. D-HH provides access to more than 1,000 primary care doctors and specialists in almost every area of medicine, delivering care in Lebanon, New Hampshire, at its flagship, Dartmouth-Hitchcock Medical Center; the Norris Cotton Cancer Center, one of only 45 Comprehensive Cancer Centers in the nation; the Children’s Hospital at Dartmouth-Hitchcock; affiliate hospitals in Lebanon, Keene, and New London, New Hampshire, and Windsor, Vermont, and through the Visiting Nurse and Hospice for Vermont and New Hampshire; and at 24 Dartmouth-Hitchcock clinics that provide ambulatory services across New Hampshire and Vermont. The D-HH system trains nearly 400 residents and fellows annually and performs world-class research.