As an employer offering care benefits, your primary business goals are to a) promote health and b) minimize healthcare spend by helping people get the right care at the right time – before their conditions worsen. Many of the findings in this study point to where traditional engagement models are counter to those goals.
In the case of Millennials, their lack of value in PCPs and preference for convenience (e.g., telemedicine and urgent care) suggests greater risk for fragmented care. PCPs are trained to focus on looking at patients comprehensively and treating whole health. And while the latter options are good access points–if used solely– they run the risk of only treating immediate issues at hand, while overlooking longitudinal diagnoses and concomitant conditions.
We help employers fill-in the insight gaps to create customized plans designed to increase positive employee perceptions and better awareness and utilization of plan benefits.
Meanwhile, Baby Boomers – the age group most likely to suffer from a chronic condition – are least likely to ask questions and take a proactive approach to wellness care options.
To avoid those types of cost-increasing scenarios, it’s important to better understand your member demographics and utilization patterns. The right data analysis is the foundation to begin incenting the right care behaviors and decisions for every type of age group. Conifer Health’s Personal Health Management program has a proven track record of doing just that.
Our engagements include:
- A thorough analysis to identify members with fragmented care patterns.
- A plan of action for engagement, including positive, “stickier” relationships with a PCP – one the employee trusts – in order to reinforce the desired healthcare consumer behaviors.
- Proven programs that help individuals understand their benefits, while also coordinating their treatment services, which promotes utilization.
Conifer Health’s personalized methodology results in employee members getting the most of their benefits, while improving our clients’ cost savings through an overall healthier plan population.