Patients as the New Payer: Four Ways to Protect Your Bottom Line and Improve Patient Collections
Provider practices are facing increasingly difficult patient collections. Because of rising deductibles and increased patient responsibility, patients are now the third largest payer, just behind Medicare and Medicaid. Historically, however, revenue cycle processes were designed around the payer-provider relationship and focused primarily on payer reimbursement. In this new white paper, we discuss how that reimbursement model is no longer effective in today’s reality and provide an approach that reimagines the revenue cycle as an efficient, patient-centric process.