Heather Smith

Vice President, Eligibility & Enrollment Services

Heather Smith has led the Eligibility & Enrollment Services team at Conifer Health Solutions since its formation in 2008. She manages a team of 650 patient advocates who provide services to more than 150 hospitals nationwide. With more than 30 years of proven leadership experience and revenue cycle financial results, Heather has extensive knowledge of government programs, including Medicaid eligibility, Medicare/Medicaid billing and collections, and other county, state and federal assistance program regulations.

  • Led Eligibility Services at Tenet Health for over 10 years
  • Member of the Healthcare Financial Management Association (HFMA)
  • Certified Healthcare Access Manager (CHAM) from the National Association of Healthcare Access Management (NAHAM)
  • Certified in Healthcare Compliance (CHC) from the Health Care Compliance Association (HCCA)
  • Leader of Certified designated organization for QHP Enrollment in 17 Federal Market place states and 3 State Exchange plans