Prescription Review Avoids Neonatal Complications

A 35-year-old female in her third trimester with a history of depressive and psychotic disorders was provided a new antipsychotic script from her psychiatrist. The pharmacy provided the wrong dosage amount to the member – 10x what was prescribed.

Member Results

  • Continues taking her script to treat her conditions, and reports that she is doing well
  • Had the mistake not been caught, the baby could have faced severe, long-term withdrawal symptoms following delivery
  • A potential for intensive care unit support and a prolonged hospitalization of the child was avoided
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How Conifer’s Personal Health Nurse (PHN) Helped
  • Outreached to the member to assess her medications 2 days after the member picked up the incorrect script and noted the error
  • Quickly reached the doctor to clarify the dose level
  • The pharmacy was called and the script refilled at the correct dose
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